Big-LinX is an IoT service platform from ads-tec Industrial IT GmbH for secure remote maintenance of machines and plants and for industrial IoT applications. Service technicians and the plant connect over VPN to a rendezvous server, with authentication by smartcard, software certificate or two-factor sign-in. The platform offers user, rights and organisation management, device management, firmware updates, dashboards with a no-code designer, alarms and X-Remote access to remote desktops. The Big-LinX Edge Client turns a Windows HMI into a remote maintenance point. Big-LinX is delivered as a cloud service and works with ads-tec firewalls and routers.
ads-tec Industrial IT GmbH is headquartered in Nürtingen, Germany, and develops the platform in-house. According to the vendor, the servers are located in Europe and access works worldwide, including through an optional connection for China. The pages consulted name no non-European parent company. For a European manufacturer this keeps machine data with a European provider; exact data-centre locations are not listed, so they are best confirmed in the contract.