BigHand provides productivity software for law firms and legal departments. Its portfolio includes workflow management, resource management, digital dictation with speech recognition, document creation and metadata management, document formatting and stamping, pitching and proposals, and financial tools such as business intelligence, matter pricing, budgeting and forecasting. According to the vendor, the products can be used individually or together; a vendor press release describes cloud delivery on Microsoft Azure.
BigHand's privacy policy names BigHand Inc, registered in Delaware with its registered office in Chicago, as lead entity of the BigHand group; the website is operated by BigHand Limited in London. The group states that it is GDPR compliant and registered with the UK Information Commissioner's Office. According to the vendor, data is held in the customer's chosen Azure region; the available regions are not listed on the pages consulted, so European firms should ask the vendor which region and sub-processors apply. With its lead entity in the United States, BigHand falls under US jurisdiction, a point to weigh for the confidentiality of client matter data.