CONTISS is web-based business software for service companies that combines customer relationship management, document management and enterprise resource planning in one system. It covers order and project management, time recording, incoming and outgoing invoices, accounting, reporting and controlling, archiving, personnel management and contract management. Variants are tailored to law firms, consultancies, medical practices, advertising agencies and IT companies, and the software supports several companies in one database. It is rented as a cloud service from CONTISS GmbH in Munich, with hosting, maintenance, backup and virus protection included,.
CONTISS GmbH is headquartered in Munich, Germany. The vendor's website says its shareholders are themselves software users, and no foreign parent company is named. Hosting is part of the service, but the website does not state where the servers are located, so ask the vendor which data centres are used and under which jurisdiction they operate. Because the software holds client files, invoices and personnel data, this question matters, particularly for law firms and medical practices with professional secrecy duties. A German vendor keeps contract and support within the EU.