Crobox is a platform for product discovery and guided selling, built for retail and e-commerce brands. According to the vendor, it guides shoppers to suitable products in a way similar to an in-store sales assistant, with the aim of raising conversion and reducing returns. The platform connects to common e-commerce systems and can be styled to match a brand's design and messaging. It is delivered as a service linked to the online shop, and the range includes an AI shopping assistant.
Crobox is based in Amsterdam, the Netherlands. The vendor's Trust Center states that all production infrastructure runs in the EU and that it is compliant with the GDPR as controller and processor. According to the vendor, the platform stores no personally identifiable information and pseudonymises the data it collects, so a data processing agreement is not required, although one can be requested. The Trust Center lists three sub-processors. The platform is proprietary, and no open-source or self-hosted option is described.