Doxee is a customer-communication and document-automation platform for designing, delivering and storing customer documents such as statements, invoices and notices. The platform combines design, engagement, automation, integration and analytics tools with an agentic AI component. The vendor describes both vendor-hosted SaaS and on-premises ("Any-Prem") deployment, with optional managed services.
Doxee S.p.A. is headquartered in Modena, Italy; its imprint also lists entities in Vienna and Munich and names no parent group. The privacy policy cites the GDPR and data processing agreements with HubSpot and Salesforce, two US providers that the policy says reside in the United States. The policy does not state where customer communications are hosted. For a European organisation the Italian base and the GDPR references are relevant, while the US-based CRM processors and the unstated hosting location should be assessed in the contract. The software is not presented as open source.