eCall Messaging is a cloud platform for business messaging: SMS (gateway and APIs), WhatsApp, RCS, voice, email-to-SMS, fax, Threema push messages and virtual phone and fax numbers. Organisations send and receive these messages through a web interface or an API. The service is delivered as a cloud service on redundant data centres in Switzerland, and the provider displays Swiss Made Software and ISO/IEC 27001 badges.
The platform is operated by F24 Schweiz AG in Wollerau, Switzerland, formerly Dolphin Systems. F24 took over the company in 2016, and trade press describes it as the Swiss subsidiary of the Munich-based F24 group. The group's parent, F24 AG, is registered in Munich, Germany, so the group seat is in Germany. The provider states conformity with the GDPR and the Swiss Federal Act on Data Protection. For a European organisation, this means a service from a German-headquartered group whose data is held in Switzerland, a country outside the EU that has its own data-residency tier in this catalogue.