Firefish is a recruitment CRM for recruitment agencies, in particular UK agencies with permanent, temporary and contract desks. The system supports workflows for assignments, rates, timesheets, shift planning and shortlists, and includes business development tools for leads and outbound email sequences. It also offers search and match, including AI matching of candidates to jobs, AI features to summarise records and enrich data, email sync, and analytics on recruiter performance and revenue. Add-on modules include websites, a candidate portal, a hiring manager portal and a marketplace of integrations.
Firefish Software is based in Glasgow, in the United Kingdom, which is outside the EU. The pages consulted do not state where data is hosted or who owns the company; the website refers to a Trust & Data Security page for security information. The product is not open source and has no self-hosted option. European organisations should have the hosting location and the data processing agreement confirmed in writing before use.