Fortuneo is an online bank and brokerage service sold under the Fortuneo brand. It offers current accounts, payment cards, savings products, a securities account, PEA and PEA-PME investment accounts, life insurance, PER pension savings and consumer and real-estate loans. As an online bank it has no branch network, and customer service is based in Brest and Paris.
The brand is operated by Arkéa Direct Bank, a French public limited company with its registered office at Tour Trinity in Courbevoie. It is part of the Crédit Mutuel Arkéa group, so both the owner and the bank are French and subject to French and European banking supervision. The legal notice names a French company as hosting provider but does not state where servers are located, and the privacy policy is provided as a separate document. A European organisation should therefore check hosting locations and processing terms in the contract before relying on the service.