Gem is an AI-focused recruiting platform that combines an applicant tracking system (ATS), candidate relationship management (CRM), sourcing, scheduling, fraud detection and analytics. It is used by recruiting teams that want to consolidate their tools, by enterprises that layer AI agents on top of an existing ATS such as Greenhouse or Workday, and by startups and recruiting firms. Its offering includes an AI agent for sourcing, an agent that reviews and ranks applications, and an agent that flags fraudulent candidates. It is delivered as an online service.
Gem is a US company (Gem Software, Inc.). According to its security page, application servers run on Heroku and databases on AWS; no region is named and no EU storage option is described. For customers who collect data from people in the EU, Gem offers a data processing addendum, and a third party performs annual audits. Because the vendor is based in the US, US legislation such as the CLOUD Act can apply. The product is not open source and has no self-hosted option.