EU Sovereignty Score
EU sovereignHealthcareHeadquarters: CH

heyPatient: sovereignty score and 8 European alternatives

heyPatient is a patient app with web registration that digitises the patient journey around a hospital or practice visit. The platform covers registration, check-in, an AI concierge, appointments, visit preparation, navigation and documents. It targets hospitals, clinics and practices, system providers through an API, and regions. According to the vendor it is FHIR-native and builds on the healthcare provider's existing IT. The app is modular and is offered through marketplaces from Microsoft and Siemens, among others.

heyPatient AG is based in Winterthur, Switzerland, with an additional office in Frankfurt. According to its FAQ, data is stored encrypted in the Microsoft Azure cloud in Switzerland and does not leave the country; login uses SwissID. Azure is operated by a US company, which some organisations weigh when assessing foreign jurisdiction. No parent company is named. The app's privacy policy is a separate document; check the processing terms there. Switzerland is not an EU member but an EFTA country with an EU adequacy decision.

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Sovereignty score
67 / 1000 = high exposure
100 = sovereign
  • Jurisdiction SOV-2100
    Headquartered in Switzerland: Swiss law, recognised by the EU as adequate
  • Data residency SOV-380
    Hosting in Switzerland only (recognised by the EU as adequate)
  • Cryptographic key sovereignty SOV-360
    Key management with a European vendor
  • Freedom from lock-in SOV-640
    Closed source: switching requires data migration
  • Source & runtime sovereignty SOV-4 · SOV-655
    Closed source, runtime with the vendor

SOV codes: the matching objective in the European Commission's Cloud Sovereignty Framework. Official source

How the score is calculated

Facts and evidence

Last checked October 14, 2026
Headquarters
CH (EU)Verified by hand
Sovereignty model
Vendor-hosted (EU)Verified by hand
Data hosting
CHVerified by hand
Open-source
NoVerified by hand
GDPR-compliant
NoVendor-stated
Category
Healthcare
Type
Product
Website
heypatient.com ↗

How we verify · Something wrong? Suggest a correction

Top EU-based & GDPR-compliant alternatives to heyPatient

The European alternatives to heyPatient come from our knowledge base of over 9,200 vendors. We only list vendors headquartered in the EU or the EEA; fully European-owned vendors rank before vendors with a foreign owner. For each alternative you see the country, the open-source status and a short description.

Score per alternative: 0 = high exposure, 100 = sovereign

147 European Healthcare vendors are in the catalogue. View the whole category · Submit an alternative · View category on the map

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Why digital sovereignty matters with heyPatient

heyPatient is headquartered in Switzerland and falls under Swiss law, including the revised Swiss data protection act. Switzerland is not an EU member, but the European Commission recognises its level of data protection as adequate. Its Swiss headquarters does not by itself bring it under US legislation such as the CLOUD Act.

heyPatient hosts data in Switzerland only. Switzerland is not part of the EU or the EEA, so the GDPR does not apply there directly; the European Commission does recognise Swiss data protection as adequate, so personal data can go there without extra safeguards. Our model therefore scores it between EU hosting and hosting outside Europe. If you require strictly EU hosting, take this into account.

heyPatient is closed source and hosted by the vendor. The encryption keys and the runtime sit with the vendor and switching requires data migration. Ask about bring-your-own-key, export options and open standards.

What this means for your organisation depends on your whole stack and context. The free assessment weighs heyPatient together with your other vendors and gives a total score, a heatmap and the main risk drivers.

Frequently asked questions

What is the best European alternative to heyPatient?

It depends on your use case. Strong EU alternatives to heyPatient include Ada Health, adamcares and Agfa HealthCare. On this page you can compare 8 EU alternatives by jurisdiction, data residency and open-source status.

Are there open-source alternatives to heyPatient?

Our list of EU alternatives to heyPatient is mostly commercial options. Browse the category on the map for open-source choices.

Is heyPatient GDPR-compliant and where is the data hosted?

heyPatient is headquartered in CH (EFTA) and hosts data in CH. That makes heyPatient an EU-sovereign choice in its own right; the EU alternatives on this page are comparable European tools.

Details and sources

Verified by handHeadquarters, owner, hosting locations and licence have been checked by us against public sources. Free of charge and for every vendor, not a paid label. Nothing in this knowledge base is taken over automatically. Last checked on October 14, 2026.

Sources

Public sources used in the latest check of this record.

Compliance evidence

The links below point to the vendor's own public documents. We only record what we found: a missing link means "not found publicly", not "not compliant".

No public compliance evidence has been recorded for this vendor yet. Do you know its DPA or subprocessor list? Something wrong? Suggest a correction

In the changelog

Earlier changes to this page, as listed in the public changelog.

Digital sovereignty in Healthcare

Healthcare: Healthcare — medical imaging, PACS, clinical systems. In this category the choice of vendor determines who has legal access to your data, where that data lives and how easily you can switch later.

Also in this category

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8 European alternatives to heyPatient — GDPR-compliant & EU-hosted · EU Sovereignty Score