Infermedica is a Polish company that provides clinical AI triage and symptom assessment. Its triage engine guides patients from their symptoms to a care recommendation. It is offered as conversational triage by chat, as a voice agent and as a call-centre tool, and as an API that health providers integrate into their own applications. The company markets its triage as certified AI.
The operating company is Infermedica Sp. z o.o., with its registered seat in Wrocław, Poland, and it is the controller for personal data collected through its website. The privacy policy refers to the GDPR and to transfers outside the European Economic Area under standard contractual clauses, and the product page claims GDPR compliance. Where customer and patient data is hosted is not stated on the product page or in the privacy policy, so organisations should request a hosting statement and a sub-processor list before procurement. The operator is established in the EU, and the website's analytics and marketing tools are supplied by third parties.