Insightful is a workplace analytics product that collects work activity data from employees' computers and presents it to managers in reports, including time tracking and productivity reporting. It is delivered as a cloud service with a desktop application that uploads screenshots to cloud storage. The vendor sells it to organisations that want to measure how work is carried out.
Insightful.io, Inc. is based in New York, and its website also lists a legal address in San Francisco. The privacy policy says the company operates from the United States and that data may be processed and accessed there. For uploaded screenshots it names Amazon S3 without naming the regions used. The website links a personal data processing addendum whose content was not read. The privacy policy is dated 2019, so its details may be outdated. European organisations should expect processing in the United States and review the addendum before use.