KnowBe4 provides a cloud platform for security awareness training, simulated phishing attacks, email security and phishing incident response. Organisations assign training to employees and run simulations through a web console, and the service is delivered as software-as-a-service. Its product lines also include inbound and outbound email security and an incident-response tool for reported phishing emails.
KnowBe4, Inc. is headquartered in Clearwater, Florida, and has been privately owned since Vista Equity Partners, a US private equity firm, took it private in February 2023. Its privacy notice says personal data is stored in the United States or by affiliates in other countries, and that the company uses Amazon Web Services and other sub-processors. For European organisations, the relevant questions are the storage region chosen for their tenant and the reach of US legal process over a US company.