Kontakt.io offers a location and operations platform for hospitals that combines IoT devices with cloud software. The devices are designed for tracking assets and people, for the network, and for walls and ceilings. Digital products include location and occupancy, IoT device management, a data lakehouse, indoor journey analytics, mobile applications and integrations, including with EHR systems. The vendor also names AI agents for areas such as patient flow and supply chain. The software is delivered as a cloud service (Kio Cloud) together with the hardware.
Kontakt.io began in Kraków in 2013 as a maker of Bluetooth beacons. Its privacy policy names Kontakt Micro-Location Sp. z o.o., a Polish company, as the responsible entity, and the company lists offices in New York and Kraków. The privacy policy says information may be processed outside the user's country, without naming locations or data centres. The product is proprietary. European organisations, especially in healthcare, should ask the vendor in writing where patient-related location data is stored and processed.