Maiia is a French online service that lets patients book appointments with healthcare professionals and request teleconsultations. Users have a personal online space where they can store health documents and share them with their practitioners. The service covers in-office visits, video consultations and teleconsultation without a prior appointment. The public pages are written mainly for patients, although healthcare professionals also use the platform. It is delivered as a web-based service.
Maiia is operated by Cegedim Santé, a French company with its registered office in Boulogne-Billancourt near Paris, which belongs to the Cegedim group. The legal notice on the Maiia website states that the servers are hosted by cegedim.cloud in France and that this hosting is certified under HDS, the French framework for health data hosting. For a European organisation this means hosting within the EU under French law. The shareholders of Cegedim Santé are not named on the pages reviewed, and the public pages mention no open-source licence or self-hosting option.