pascom offers PASCOM ONE, a cloud phone system for businesses that combines telephony, messaging, online meetings and team chat on one platform. The Cloud Core provides the telephone system, supplemented by native desktop and mobile apps, AI features such as voicemail transcription, phone number hosting, announcements and music on hold. Integrations include DATEV, tomedo, intercom systems and a list of compatible desk phones. It is delivered as a cloud service, with no local server required on the customer side.
pascom is a German provider. The company states that development, hosting and support are based in Germany. Its data-protection documentation names AWS in Frankfurt as the hosting provider, so the infrastructure is located in Germany but runs on the services of a US cloud provider. pascom reports ISO 27001 certification of its infrastructure and a BSI C5 audit of PASCOM ONE. The product is proprietary. A European organisation can weigh the German location and the certifications against the dependency on a US hosting platform, and can ask pascom which contractual safeguards are available.