Pulse Feedback is a survey and feedback platform from Creaholic SA in Biel/Bienne, Switzerland, for HR teams and managers. It covers employee surveys, short pulse surveys and 360-degree feedback, with ready-made templates, a question database, custom questions and automated invitations and reminders. Results appear in a dashboard; AI functions summarise comments, answer questions about the results in a chat and support moderated team discussions that lead to agreed actions. The vendor also offers consulting alongside the software. Pulse Feedback is delivered as a web application.
Creaholic SA is headquartered in Switzerland, an EFTA country with an EU adequacy decision, and no parent company is named. According to the vendor, Pulse Feedback runs in Amazon Web Services data centres in the EU and complies with the GDPR and Swiss data protection law; data and backups are encrypted. Amazon Web Services is a US provider, so a European organisation with strict jurisdiction requirements should review the contractual safeguards and ask which services sit behind the AI features. A self-hosted option is not described.