SMART FED is an employee feedback and survey platform for organisations. Employees choose when and on what to give feedback, through a web app that also works on smartphones: they select an addressee, a topic and a criterion, and say what they appreciate or what could be improved. An admin module and a management cockpit, which only work on desktop, notebook or tablet, bring the feedback together in time, topic and organisational perspectives. The vendor mentions over 900 feedback criteria to choose from. Anonymity has a threshold: the origin of feedback is only shown once at least three employees in a unit have given the same feedback.
SMART FED is provided by smart-fed AG in Rietheim, Switzerland. Switzerland is not an EU member state, but it is an EFTA country with an adequacy decision from the European Commission. According to the vendor, all data is hosted on servers in Switzerland or, if desired, in Germany, under the GDPR rules. Access to the personal account is protected by two-factor authentication. The site names no owner and no self-hosting option.