Non-EU vendorPersonal Health & DNAHeadquarters: US

Teladoc Health: sovereignty score and 8 European alternatives

Teladoc Health provides virtual care. For individuals the offering includes on-demand care, primary care, mental health, support for conditions such as diabetes, weight and hypertension, specialty care such as dermatology and expert medical opinions, and help with everyday healthy habits. The company also serves employers, health plans and hospitals. Care is delivered online and through apps.

Teladoc Health, Inc. is based in New York. The website is aimed at the US market: it mentions US health plans and hospitals, and its regional links lead to a US site. The privacy policy says the websites are controlled and operated from the United States and that information may be stored, processed and accessed in the US or other countries, without naming fixed locations. The policy does not mention the GDPR. As a US company, it is subject to US law such as the CLOUD Act. A European organisation wanting to process health data through the service is advised first to check whether it is offered outside the US and which processing terms apply.

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Sovereignty score

17 / 1000 = high exposure
100 = sovereign

Jurisdiction SOV-210
Headquartered in the US: CLOUD Act and FISA 702
Data residency SOV-30
No hosting in Europe (US)
Cryptographic key sovereignty SOV-320
Key management with a non-European vendor
Freedom from lock-in SOV-640
Closed source: switching requires data migration
Source & runtime sovereignty SOV-4 · SOV-615
Closed source, runtime with the vendor

SOV codes: the matching objective in the European Commission's Cloud Sovereignty Framework. Official source

How the score is calculated

Facts and evidence

Last checked October 13, 2026

Headquarters	US (US)Verified by hand
EU adequacy decision	Only for companies individually certified under the EU-US Data Privacy FrameworkVerified by hand
Sovereignty model	Vendor-hosted (non-EU)Verified by hand
Data hosting	USVerified by hand
Open-source	NoVerified by hand
GDPR-compliant	NoVendor-stated
Category	Personal Health & DNA
Type	Product
Website	teladochealth.com ↗

How we verify · Something wrong? Suggest a correction

Top EU-based & GDPR-compliant alternatives to Teladoc Health

The European alternatives to Teladoc Health come from our knowledge base of over 8,000 vendors. We only list vendors headquartered in the EU or the EEA; fully European-owned vendors rank before vendors with a foreign owner. For each alternative you see the country, the open-source status and a short description.

Score per alternative: 0 = high exposure, 100 = sovereign

52 European Personal Health & DNA vendors are in the catalogue. View the whole category · Submit an alternative · View category on the map

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Why digital sovereignty matters with Teladoc Health

Teladoc Health is headquartered in the United States. US vendors fall under the CLOUD Act and FISA 702: US authorities can compel access to data, even when that data sits in a European data centre. That is the core of the jurisdictional exposure in our model.

Teladoc Health hosts data outside the EU (US). Personal data therefore leaves the EU, which requires a transfer mechanism under the GDPR and pulls the data residency score down.

Teladoc Health is closed source and hosted by the vendor. The encryption keys and the runtime sit with the vendor and switching requires data migration. Ask about bring-your-own-key, export options and open standards.

What this means for your organisation depends on your whole stack and context. The free assessment weighs Teladoc Health together with your other vendors and gives a total score, a heatmap and the main risk drivers.

Frequently asked questions

What is the best European alternative to Teladoc Health?

It depends on your use case. Strong EU alternatives to Teladoc Health include 24Genetics, 7Mind and Aware. On this page you can compare 8 EU alternatives by jurisdiction, data residency and open-source status.

Are there open-source alternatives to Teladoc Health?

Our list of EU alternatives to Teladoc Health is mostly commercial options. Browse the category on the map for open-source choices.

Is Teladoc Health GDPR-compliant and where is the data hosted?

Teladoc Health is headquartered in US and hosts data in US. Its GDPR compliance is limited or unclear. For full EU data residency the EU alternatives on this page usually offer more certainty.

Details and sources

Verified by handHeadquarters, owner, hosting locations and licence have been checked by us against public sources. Free of charge and for every vendor, not a paid label. Nothing in this knowledge base is taken over automatically. Last checked on October 13, 2026.

Sources

Public sources used in the latest check of this record.

Compliance evidence

The links below point to the vendor's own public documents. We only record what we found: a missing link means "not found publicly", not "not compliant".

No public compliance evidence has been recorded for this vendor yet. Do you know its DPA or subprocessor list? Something wrong? Suggest a correction

Digital sovereignty in Personal Health & DNA

Personal Health & DNA: Blood testing, preventive health checks, telehealth and consumer DNA tests. In this category the choice of vendor determines who has legal access to your data, where that data lives and how easily you can switch later.

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