Abridge is an AI platform for clinical conversations, aimed at health systems, clinicians, nurses and care teams. The vendor describes three stages: preparation before a patient visit, real-time support during the encounter, and documentation and follow-up afterwards. It is delivered as a hosted service that users reach through a web log-in, not as software installed locally.
Abridge AI, Inc. is headquartered in the United States. Its privacy policy says customer data is processed in the US and in the countries where its service providers are located, and it names no European hosting region. Protected health information is processed on behalf of customers under business associate agreements; the policy does not set out GDPR data processing terms. For a European organisation this means US jurisdiction, including the CLOUD Act, and no documented EU data residency. The service is not documented as open source.