airfocus is a product management tool covering strategy, roadmaps, prioritisation, customer feedback and OKRs. According to the vendor's website, it covers the full product planning cycle and includes a customer portal for collecting feedback. It has integrations with Jira and Azure DevOps. Since Lucid Software acquired the company in April 2025, the product has been marketed as airfocus by Lucid.
airfocus GmbH is based in Hamburg, Germany. Its parent is Lucid Software Inc., a US company, so US law such as the CLOUD Act may apply to the group. The vendor's pages do not state where customer data is hosted, and the privacy and legal links lead to Lucid's policies. A European organisation should therefore confirm the hosting location, the sub-processors and the contractual terms directly with the vendor.