Feedback Fish is an online service for collecting user feedback. According to its website, users send issues, ideas and compliments through a lightweight widget, which are delivered by email and reviewed in a dashboard. The widget can be added with a script tag or a React component, and the service targets owners of apps and websites who want to hear from their users. The website describes the product as built in Vienna, Austria.
The privacy policy names Maximilian Stoiber e.U., a registered Austrian business name, as the operator, without giving a postal address. According to the policy, personal data is transferred to and processed in the United States. Named service providers include Google, Facebook, Twitter and Stripe, and the policy mentions no data processing agreement and no European hosting locations. For a European organisation this means a provider with an Austrian base and processing in the United States, which should be assessed carefully before use.