Arkesel is a communications platform for businesses, aimed mainly at organisations in Africa. It offers bulk SMS, voice messages, USSD applications, one-time-password (OTP) verification, email marketing, a WhatsApp Business API and a CRM with a shared inbox. Developers integrate SMS, email, voice and USSD through documented APIs, while other users work in a web dashboard or a mobile app. A reseller programme exists. The service is a cloud platform.
Arkesel is described as a Ghanaian company: its contact number carries Ghana's country code and its privacy statement names Arkesel Company Limited as the responsible entity. According to that statement, data may be kept on servers of third-party hosting vendors, but their locations are not named, so the hosting country is not documented. For a European organisation, a provider outside the EU/EEA means checking the GDPR transfer rules and a data processing agreement before sending recipients' personal data, particularly because hosting locations are not specified.