BigTime is professional services automation (PSA) software for service firms. It covers scoping and quoting, time and expense tracking, resource management, project portfolio management, invoicing and payments, and reporting. BigTime PSA is aimed at growing single-entity firms and BigTime Enterprise PSA at more complex organisations. A QuickBooks integration is available. It is delivered as a cloud service.
The company is BigTime Software, Inc., based in Chicago, Illinois, in the United States. Vista Equity Partners, a US investor, has made a growth investment. According to the privacy policy, the site is hosted on servers in the United States, personal data may be transferred to the US, and BigTime complies with the EU-US and Swiss-US Data Privacy Framework; the policy describes data-subject rights under the GDPR. As a processor, BigTime acts under its Access Service Agreement. For a European organisation this means time, project and invoicing data sit with a US provider and can fall under the CLOUD Act. It is not open source.