Bonsai is a software platform for solo operators and small businesses, which Zoom describes as a client engagement platform. The company was founded in 2015 as a platform for freelancers and small businesses. Zoom announced the acquisition on 5 November 2025 and said that Bonsai will remain a standalone platform under its own brand.
The transaction closed in December 2025. The buyer, Zoom, is a US company. Bonsai itself is a US business, based in the United States. For a European organisation, the US ownership and US legal reach, including the CLOUD Act, belong in the assessment, particularly when client and project data is stored in the platform. Where customer data is hosted is not publicly documented, so the processor agreement and the data location should be checked again after the change of ownership.