BulkSMS.com is a business SMS platform operated by Celerity Systems (Pty) Ltd. Customers send and manage messages through a web platform, the Text Messenger desktop tool, or an SMS REST API for websites, applications and CRM systems. Features include two-way messaging with incoming long numbers, a five-digit shortcode, scheduled messages, OTP authentication, delivery reports and integrations with Salesforce, HubSpot and Zapier. RCS and WhatsApp Business messaging go through the related Kero.chat service.
BulkSMS.com is a division of Celerity Systems, whose head office is in Cape Town, South Africa; the group also operates in London. According to its data-protection page, client data is held in Amazon Web Services data centres in Ireland, so within the EU, although some data may be transferred to the head office in Cape Town for technical and support services. The company says its controls align with the EU GDPR, UK GDPR and POPIA. For a European organisation this combines EU hosting with a South African provider; review the data processing agreement and the transfers to South Africa.