Claire is software for the aftersales process of car dealers and independent garages, made by Claire Automotive Support. Its core is the digital work order: mechanics see the information they need, add voice notes, photos and video, and use checklists to record additional work, which customers can approve digitally through an interactive quote. Further modules include customer communication, a check-in kiosk, an SMS function, a workshop day overview, a warranty dashboard and a leads dashboard, plus reporting per dealer and location. Claire connects to the existing dealer or garage management system (DMS/GMS).
Claire Automotive Support gives an address in Woerden, Netherlands, and no parent company is stated on its website. The site does not say where Claire data is hosted, and its privacy policy only covers website visitors. A European organisation should therefore ask the vendor for the hosting location, the sub-processors and a data processing agreement before sending customer photos, vehicle data and contact details to the service. No self-hosted option is described.