ClickSend is a business messaging platform that sends and receives SMS and MMS messages worldwide. It supports SMS marketing, broadcasts and alerts, email-to-SMS, rich messaging channels such as RCS, Facebook Messenger and WhatsApp Business, and an AI messaging offering. Customers work in a web dashboard or integrate through a REST API with SDKs for languages including NodeJS, Python, Java, C#, PHP, Ruby and Swift; an integrations marketplace offers no-code automation. ClickSend states that it sends over direct routes. It is a cloud service.
ClickSend is headquartered in Melbourne, Australia. It is a brand within the MessageMedia business, which the Swedish company Sinch AB (publ), headquartered in Stockholm, acquired in 2021; Sinch describes ClickSend as a sister brand on the shared MessageMedia platform. The ultimate parent is therefore in the EU, while the operating company is Australian. The sources consulted do not state where ClickSend hosts customer data. The processing location and contracting entity should be settled in the data processing agreement.