CIM Database is the product lifecycle management (PLM) offering of CONTACT Software, built on the CONTACT Elements platform. CONTACT describes Elements as a modular integration layer that connects IT systems and IoT and offers open interfaces, low-code configuration and open source components. The vendor's solution areas include PLM, project management, MES/MOM, service lifecycle management and collaboration, for industries such as mechanical and plant engineering, automotive and medical technology. Its cloud services cover SaaS, hosting and managed services.
CONTACT Software GmbH is headquartered in Bremen, Germany. It was founded in 1990 by Karl Heinz Zachries, who is still CEO, and calls itself an independent vendor; the sources name no parent company. CIM Database itself is not described as open source, although the vendor stresses open standards and says it helped initiate the Code of PLM Openness. The sources do not state where its cloud services are hosted.