Dust is a platform for building, sharing and running AI agents that draw on company knowledge and tools. Agents answer questions and take actions using context from many connectors, such as Slack, Notion, Google Drive, GitHub, Salesforce and Zendesk. Dust does not build its own language model; it offers models from several providers, including OpenAI, Anthropic, Google and Mistral. Administrators control access to data, tools and agents. Dust is proprietary software delivered as a hosted service, and it is not open source.
Dust is a Paris-based company. Customers choose whether data is hosted in the EU or the US, and press coverage describes EU hosting as the default. Dust states that customer data is never used to train models and that its model providers retain no data. Even with EU hosting, requests are routed to third-party model providers, some of them US companies, so the models you select and the provider contracts also determine where data is processed. Check the subprocessor list and the data processing agreement.