ElevenLabs is an AI audio company. Its platform covers text-to-speech, voice cloning, AI dubbing and music and sound-effect generation, plus ElevenAgents for building voice and chat agents for customer support and sales. Developers reach the audio models through an API with streaming and SDKs. It is delivered as a hosted web application and API.
The contracting entity in the terms of use is Eleven Labs Inc., with a New York address and New York governing law, which places it under US jurisdiction; the website also mentions a London headquarters. By default, customer data is hosted and stored in the United States. Enterprise customers can use data residency in isolated environments in the EU, India or Singapore. Storage follows the selected location, but processing may still occur elsewhere, for example by sub-processors; for the EU, processing can be limited with Zero Retention Mode through the API.