ProCall is a unified communications and CTI software suite for desktops, offering a client that connects users to business telephone systems and to presence, messaging and call functions. It is developed by estos GmbH in Starnberg, Germany, and is offered in variants for enterprises and for public-sector organisations. The software is deployed on the customer's own computers and servers.
estos GmbH is a German company whose imprint describes it as 'A Gamma company'. Gamma Communications plc, a UK-listed group, completed its acquisition of the STARFACE Group in February 2025, and estos operates within that group. The ultimate owner is therefore located in the United Kingdom, which matters for organisations with strict foreign-ownership requirements. Because the software runs on the customer's own infrastructure, data remains under the control of the organisation that operates it. The website does not state where estos hosts any cloud components or which processing terms apply, so these should be requested before purchase.