HubSpot Marketing Hub is HubSpot's marketing software for lead generation and marketing automation, designed to work with the HubSpot CRM. It covers email marketing, mobile messaging (WhatsApp and SMS), ads management, a social media inbox, audience segments, personalisation for website visitors, analytics with attribution, and AI features for drafting content. The product is a cloud service (SaaS) with mobile apps.
HubSpot, Inc. is headquartered in Cambridge, Massachusetts, in the United States. The data centre is assigned at sign-up based on geolocation, and existing customers can move their data to the EU data centre; a US data centre therefore remains possible. According to its Data Processing Agreement, data may also be processed in the US and other jurisdictions, under Standard Contractual Clauses. The product is proprietary and cannot be self-hosted. Even with EU hosting, a European organisation should assess the US parent company and the sub-processors involved.