Non-EU vendorTelephony & VoIPHeadquarters: GB

Infobip: sovereignty score and 8 European alternatives

Infobip is a cloud communications platform for businesses that need to reach and serve customers across many channels. It offers APIs and ready-made modules for SMS, MMS, voice, email, RCS, WhatsApp, Viber, live chat and other messaging channels, together with customer authentication, number validation and conversational and contact-centre solutions. It is delivered as a hosted service that organisations use through a web portal and programmable APIs.

Infobip was founded in Croatia and is headquartered in London, in the United Kingdom, which is not an EU member state. The platform is proprietary and not open source. In 2023 the company announced a separate, region-locked EU data centre that customers can request, introduced to help them meet EU data-transfer rules following the Schrems II ruling. For a European organisation this means that the hosting region and the contracting entity should be checked explicitly, because the EU data centre is not a given but is made available on request.

See the 8 European alternatives ↓Assess your stack with Infobip pre-selected

Mastodon LinkedIn Bluesky X Email

Sovereignty score

42 / 1000 = high exposure
100 = sovereign

Jurisdiction SOV-250
Headquartered outside the EU (GB)
Data residency SOV-350
Hosting inside and outside Europe (EU, US, APAC)
Cryptographic key sovereignty SOV-340
Key management with a non-European vendor
Freedom from lock-in SOV-640
Closed source: switching requires data migration
Source & runtime sovereignty SOV-4 · SOV-630
Closed source, runtime with the vendor

SOV codes: the matching objective in the European Commission's Cloud Sovereignty Framework. Official source

How the score is calculated

Facts and evidence

Last checked October 9, 2026

Headquarters	GB (OTHER)Verified by hand
EU adequacy decision	Yes — found adequate by the European CommissionVerified by hand
Sovereignty model	Vendor-hosted (non-EU)Verified by hand
Data hosting	EU, US, APACVerified by hand
Open-source	NoVerified by hand
GDPR-compliant	YesVendor-stated
Hosting signal	CLOUDFLARENET - Cloudflare, Inc., US (US)Technically measured
Category	Telephony & VoIP
Type	Product
Website	infobip.com ↗

The hosting signal shows the network that serves the vendor's website, often a CDN, and not necessarily where the service or your data is hosted. How we verify · Something wrong? Suggest a correction

Top EU-based & GDPR-compliant alternatives to Infobip

The European alternatives to Infobip come from our knowledge base of over 6,800 vendors. We only list vendors headquartered in the EU or the EEA; fully European-owned vendors rank before vendors with a foreign owner. For each alternative you see the country, the open-source status and a short description.

Score per alternative: 0 = high exposure, 100 = sovereign

66 European Telephony & VoIP vendors are in the catalogue. View the whole category · Submit an alternative · View category on the map

Is Infobip one of many dependencies?

Score your whole stack in about three minutes. Free, no account needed.

Assess your stack →View a sample report (opens in a new tab)

Why digital sovereignty matters with Infobip

Infobip is headquartered in GB, outside the EU. Contracts and data therefore also fall under non-European law. The GDPR applies through contractual terms, but in a conflict with local legislation you have less certainty than with a European vendor.

Infobip hosts data in EU, US, APAC. Exactly what stays within the EU — and what does not — is defined by the vendor's data processing agreement and sub-processor list, not by a setting you control yourself; check those documents for the precise scope, including backups, logs and support access.

Infobip is closed source and hosted by the vendor. The encryption keys and the runtime sit with the vendor and switching requires data migration. Ask about bring-your-own-key, export options and open standards.

What this means for your organisation depends on your whole stack and context. The free assessment weighs Infobip together with your other vendors and gives a total score, a heatmap and the main risk drivers.

Frequently asked questions

What is the best European alternative to Infobip?

It depends on your use case. Strong EU alternatives to Infobip include A1 Telekom Austria, Adversus and Auerswald. On this page you can compare 8 EU alternatives by jurisdiction, data residency and open-source status.

Are there open-source alternatives to Infobip?

Our list of EU alternatives to Infobip is mostly commercial options. Browse the category on the map for open-source choices.

Is Infobip GDPR-compliant and where is the data hosted?

Infobip is headquartered in GB (OTHER) and hosts data in EU, US, APAC. The vendor states it is GDPR-compliant, but the data falls under non-EU jurisdiction. For full EU data residency the EU alternatives on this page usually offer more certainty.

Details and sources

Verified by handHeadquarters, owner, hosting locations and licence have been checked by us against public sources. Free of charge and for every vendor, not a paid label. Nothing in this knowledge base is taken over automatically. Last checked on October 9, 2026.

Sources

Public sources used in the latest check of this record.

Compliance evidence

The links below point to the vendor's own public documents. We only record what we found: a missing link means "not found publicly", not "not compliant".

CSA STARConfirmed in registry

Digital sovereignty in Telephony & VoIP

Telephony & VoIP: Business telephony, VoIP platforms, CPaaS and communication APIs. In this category the choice of vendor determines who has legal access to your data, where that data lives and how easily you can switch later.

Also in this category

See all →

Open in the alternatives dashboard Missing a vendor? Submit it Are you this vendor? You can also become a sponsor on the Telephony & VoIP page — with no effect on your score