EU Sovereignty Score
Non-EU vendorSMS APIsHeadquarters: GB

Infobip: sovereignty score and 8 European alternatives

Infobip is a cloud communications platform for customer engagement. It offers messaging channel APIs for SMS, MMS, RCS, email, voice, WhatsApp Business, Viber, Telegram, Messenger and Apple Messages for Business, CPaaS developer APIs, automated customer authentication with multistep failover, and network APIs. It also provides prebuilt conversational modules for sectors such as finance, healthcare and retail. The services are delivered as a cloud platform and are used through APIs or a web interface.

Infobip was founded in 2006 in Croatia and is now headquartered in London, United Kingdom, which is outside the EU. In 2020 it received a major investment from the private equity firm One Equity Partners; no parent company is named. Since April 2023 the vendor has offered a separate region-locked EU data centre, so customers can keep data in the EU. It restricts access to personal data to the EU and countries with an EU adequacy decision, and provides customer support from inside the EU. The software is proprietary and not open source.

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Sovereignty score
52 / 1000 = high exposure
100 = sovereign
  • Jurisdiction SOV-250
    Headquartered outside the EU (GB)
  • Data residency SOV-3100
    EU-only hosting
  • Cryptographic key sovereignty SOV-340
    Key management with a non-European vendor
  • Freedom from lock-in SOV-640
    Closed source: switching requires data migration
  • Source & runtime sovereignty SOV-4 · SOV-630
    Closed source, runtime with the vendor

SOV codes: the matching objective in the European Commission's Cloud Sovereignty Framework. Official source

How the score is calculated

Facts and evidence

Last checked October 9, 2026
Headquarters
GB (OTHER)Verified by hand
EU adequacy decision
Yes — found adequate by the European CommissionVerified by hand
Sovereignty model
Vendor-hosted (non-EU)Verified by hand
Data hosting
EUVerified by hand
Open-source
NoVerified by hand
GDPR-compliant
YesVendor-stated
Hosting signal
CLOUDFLARENET - Cloudflare, Inc., US (US)Technically measured
Category
SMS APIs
Type
Product
Website
infobip.com ↗

The hosting signal shows the network that serves the vendor's website, often a CDN, and not necessarily where the service or your data is hosted. How we verify · Something wrong? Suggest a correction

Top EU-based & GDPR-compliant alternatives to Infobip

The European alternatives to Infobip come from our knowledge base of over 6,800 vendors. We only list vendors headquartered in the EU or the EEA; fully European-owned vendors rank before vendors with a foreign owner. For each alternative you see the country, the open-source status and a short description.

Score per alternative: 0 = high exposure, 100 = sovereign

33 European SMS APIs vendors are in the catalogue. View the whole category · Submit an alternative · View category on the map

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Why digital sovereignty matters with Infobip

Infobip is headquartered in GB, outside the EU. Contracts and data therefore also fall under non-European law. The GDPR applies through contractual terms, but in a conflict with local legislation you have less certainty than with a European vendor.

Data is hosted exclusively in the EU, so Infobip scores best on data residency.

Infobip is closed source and hosted by the vendor. The encryption keys and the runtime sit with the vendor and switching requires data migration. Ask about bring-your-own-key, export options and open standards.

What this means for your organisation depends on your whole stack and context. The free assessment weighs Infobip together with your other vendors and gives a total score, a heatmap and the main risk drivers.

Frequently asked questions

What is the best European alternative to Infobip?

It depends on your use case. Strong EU alternatives to Infobip include 46elks, Agile Telecom and AnyMessage. On this page you can compare 8 EU alternatives by jurisdiction, data residency and open-source status.

Are there open-source alternatives to Infobip?

Our list of EU alternatives to Infobip is mostly commercial options. Browse the category on the map for open-source choices.

Is Infobip GDPR-compliant and where is the data hosted?

Infobip is headquartered in GB (OTHER) and hosts data in EU. The vendor states it is GDPR-compliant, but the data falls under non-EU jurisdiction. For full EU data residency the EU alternatives on this page usually offer more certainty.

Details and sources

Verified by handHeadquarters, owner, hosting locations and licence have been checked by us against public sources. Free of charge and for every vendor, not a paid label. Nothing in this knowledge base is taken over automatically. Last checked on October 9, 2026.

Sources

Public sources used in the latest check of this record.

Compliance evidence

The links below point to the vendor's own public documents. We only record what we found: a missing link means "not found publicly", not "not compliant".

CSA STARConfirmed in registry

Digital sovereignty in SMS APIs

SMS APIs: API services for sending SMS messages to customers. In this category the choice of vendor determines who has legal access to your data, where that data lives and how easily you can switch later.

Also in this category

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8 European alternatives to Infobip — GDPR-compliant & EU-hosted · EU Sovereignty Score