Jane is a cloud-based practice management and electronic medical records platform for health and wellness clinics. It brings scheduling, charting, billing, payments and patient communication into one system, and includes an AI scribe. The product is delivered as a hosted service that practitioners access through a web interface.
Jane Software Inc. is based in the Vancouver area of British Columbia, Canada. The website does not name the company's owners. Patient data is stored in regional data centres in Canada, the United States, the United Kingdom and Australia, with Canada as the default where no regional centre applies. SMS messaging and the AI scribe use US-based providers, and telehealth does not guarantee that data stays in the chosen region. The company refers to the GDPR, the EU-US Data Privacy Framework and standard contractual clauses. For a European clinic, the Canadian and US data locations and the transfers that follow are the main points to assess.