EU Sovereignty Score
Non-EU vendorTelephony & VoIPHeadquarters: US

Microsoft Teams Phone: sovereignty score and 8 European alternatives

Microsoft Teams Phone is the telephony capability of Microsoft Teams: a cloud private branch exchange (PBX) within the Microsoft 365 environment. Calls between Teams users in an organisation are handled within Teams by default; with Teams Phone, users can also make and receive domestic and international telephone calls. It includes features such as auto attendants and call queues, and works in all Teams clients and on certified third-party desk phones. A licence grants access to the telephone network, but the PSTN connection and phone numbers come from a separate operator or Microsoft solution.

Microsoft Corporation is headquartered in Redmond, Washington, and is subject to US jurisdiction, including the CLOUD Act. For Microsoft 365 customers with a sign-up location in the EU or EFTA, the EU Data Boundary applies, within which Microsoft stores and processes customer data and personal data in the EU or EFTA, with limited exceptions; Multi-Geo customers are outside it. That overview does not list Teams Phone separately. The PSTN provider is a separate processing domain.

Sovereignty score
27 / 1000 = high exposure
100 = sovereign
  • Jurisdiction SOV-210
    Headquartered in the US: CLOUD Act and FISA 702
  • Data residency SOV-350
    Hosting inside and outside Europe (US, EU)
  • Cryptographic key sovereignty SOV-320
    Key management with a non-European vendor
  • Freedom from lock-in SOV-640
    Closed source: switching requires data migration
  • Source & runtime sovereignty SOV-4 · SOV-615
    Closed source, runtime with the vendor

SOV codes: the matching objective in the European Commission's Cloud Sovereignty Framework. Official source

How the score is calculated

Facts and evidence

Last checked October 11, 2026
Headquarters
US (US)Verified by hand
EU adequacy decision
Only for companies individually certified under the EU-US Data Privacy FrameworkVerified by hand
Sovereignty model
Vendor-hosted (non-EU)Verified by hand
Data hosting
US, EUVerified by hand
Open-source
NoVerified by hand
GDPR-compliant
YesVendor-stated
Category
Type
Product
Website

How we verify · Something wrong? Suggest a correction

Top EU-based & GDPR-compliant alternatives to Microsoft Teams Phone

The European alternatives to Microsoft Teams Phone come from our knowledge base of over 7,800 vendors. We only list vendors headquartered in the EU or the EEA; fully European-owned vendors rank before vendors with a foreign owner. For each alternative you see the country, the open-source status and a short description.

Score per alternative: 0 = high exposure, 100 = sovereign

75 European Telephony & VoIP vendors are in the catalogue. View the whole category · Submit an alternative · View category on the map

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Why digital sovereignty matters with Microsoft Teams Phone

Microsoft Teams Phone is headquartered in the United States. US vendors fall under the CLOUD Act and FISA 702: US authorities can compel access to data, even when that data sits in a European data centre. That is the core of the jurisdictional exposure in our model.

Microsoft Teams Phone hosts data in US, EU. Exactly what stays within the EU — and what does not — is defined by the vendor's data processing agreement and sub-processor list, not by a setting you control yourself; check those documents for the precise scope, including backups, logs and support access.

Microsoft Teams Phone is closed source and hosted by the vendor. The encryption keys and the runtime sit with the vendor and switching requires data migration. Ask about bring-your-own-key, export options and open standards.

What this means for your organisation depends on your whole stack and context. The free assessment weighs Microsoft Teams Phone together with your other vendors and gives a total score, a heatmap and the main risk drivers.

Frequently asked questions

What is the best European alternative to Microsoft Teams Phone?

It depends on your use case. Strong EU alternatives to Microsoft Teams Phone include A1 Telekom Austria, Acrobits and Adversus. On this page you can compare 8 EU alternatives by jurisdiction, data residency and open-source status.

Are there open-source alternatives to Microsoft Teams Phone?

Our list of EU alternatives to Microsoft Teams Phone is mostly commercial options. Browse the category on the map for open-source choices.

Is Microsoft Teams Phone GDPR-compliant and where is the data hosted?

Microsoft Teams Phone is headquartered in US and hosts data in US, EU. The vendor states it is GDPR-compliant, but the data falls under non-EU jurisdiction. For full EU data residency the EU alternatives on this page usually offer more certainty.

Details and sources

Verified by handHeadquarters, owner, hosting locations and licence have been checked by us against public sources. Free of charge and for every vendor, not a paid label. Nothing in this knowledge base is taken over automatically. Last checked on October 11, 2026.

Sources

Public sources used in the latest check of this record.

Compliance evidence

The links below point to the vendor's own public documents. We only record what we found: a missing link means "not found publicly", not "not compliant".

No public compliance evidence has been recorded for this vendor yet. Do you know its DPA or subprocessor list? Something wrong? Suggest a correction

Digital sovereignty in Telephony & VoIP

Telephony & VoIP: Business telephony, VoIP platforms, CPaaS and communication APIs. In this category the choice of vendor determines who has legal access to your data, where that data lives and how easily you can switch later.

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8 European alternatives to Microsoft Teams Phone — GDPR-compliant & EU-hosted · EU Sovereignty Score