Mitto is a messaging platform and API for businesses, covering SMS, RCS, WhatsApp, Viber, voice and verification. Its products include campaign messaging, conversational messaging and number lookup. Customers integrate the service through an HTTP API authenticated with an API key, and the platform is delivered as a cloud service. The public sample request sends a sender, a recipient and message text in a single JSON request.
The company is Mitto AG, headquartered in Zug, Switzerland, and its privacy policy names it as data controller. Switzerland is outside the EU, but the company states that it complies with the GDPR and names an EU representative in Italy. The policy does not state where customer data is stored or hosted, and it does not name sub-processors. A European organisation should weigh the Swiss seat and the EU representative against the unknown hosting location, and request that location in writing before use.