mLogistics is field service management software from LogObject AG in Opfikon, Switzerland. It controls the process from order intake to invoicing in one workflow: consolidating orders, scheduling and optimising resources and routes, dispatch with customer notification by email or SMS, a mobile app for technicians that records signatures and photos, and feedback of times and invoice data to other systems. Interfaces connect it to ERP, CRM and ticketing systems. LogObject sets it up per customer as a configured installation.
LogObject AG is headquartered in Opfikon and describes itself as owner-managed without outside investors, so no foreign parent company is indicated. According to the vendor's FAQ, the solution can run in the customer's own private cloud or with any hosting provider, including AWS, Azure and Google Cloud, so the sovereignty outcome depends on the customer's hosting choice. The privacy policy refers to Swiss law and, in some cases, the GDPR. Switzerland is an EFTA country with an EU adequacy decision.