NL-ix is a Dutch operator of internet exchanges, offering peering, transit, cloud connectivity, transport and DDoS protection to networks and businesses in Europe. Its services include Elastic Interconnect, SaaS Connect and the ICON Console for managing connections. The company says it favours direct, personal support over automated ticketing. Customers connect their networks to the exchange platform to exchange traffic with other participants.
The company's website gives a contact address in Rotterdam and describes some 25 years of operation, but it does not name its legal entity or its owners. Because NL-ix is established in the Netherlands, the GDPR applies to its processing of personal data. For a European organisation, the operator is therefore based in the EU and the main points to review are the service terms and where customer data is stored.