Packlink is a platform that lets online sellers and private senders compare courier rates and book parcels with several carriers. It connects to shop and marketplace systems such as Shopify, WooCommerce, PrestaShop, eBay and Amazon, so orders can be shipped from one place. It is offered as an online service and does not operate its own delivery fleet.
Packlink is headquartered in Madrid and was acquired in December 2021 by Auctane, the Austin, Texas group that owns ShipStation. Auctane is a portfolio company of the US private equity firm Thoma Bravo. The privacy policy of Auctane, S.L.U., the Madrid entity named as controller, states that data is stored and processed wherever possible within the EU, but does not name third countries. For a European organisation, Packlink is therefore an EU-based provider with a US owner.