ChannelEngine is a marketplace integration and management platform for brands, retailers and wholesalers that sell through online marketplaces, social platforms and other sales channels. It connects a seller's own systems, such as a webshop, ERP or inventory system, to those channels and keeps product data, stock, prices and orders synchronised. According to the vendor, it also offers pricing automation with margin limits. Connections run through ready-made plugins for platforms such as Shopify, Adobe Commerce, SAP and NetSuite, or through APIs for custom systems. It is delivered as an online platform.
ChannelEngine.com B.V. is based in Leiden, the Netherlands, and is named as the data controller in its privacy policy, so the contracting party falls under EU law. The vendor's public pages do not state where customer data is hosted or which sub-processors are used. For a European organisation, the data processing agreement and the sub-processor list are therefore the documents to request before connecting order and customer data.