Clerk.io is an AI platform for online shops that combines several connected products: on-site search, product recommendations, a chatbot, shopper segments for advertising and email campaigns, and personalised product emails. It is aimed at online retailers in sectors such as fashion, health and beauty, electronics and sporting goods. The platform is delivered as software as a service. It connects through a single integration with shop systems such as Shopify, WooCommerce, Magento and BigCommerce, and custom platforms can connect through an open API.
Clerk.io ApS is a Danish company with its registered address in Copenhagen. According to its help documentation, its servers are in Germany with a backup in Ireland, and service providers that handle personal data keep it within the EU. The privacy policy states that some AI features send chat transcripts and the text of AI-generated emails to OpenAI, and that these features can be switched off in the account settings. The Trust Center states that third-party certification is not yet in place.