Plivo is a cloud communications platform with APIs for messaging and voice. The Messaging API supports SMS, WhatsApp and RCS; the Voice API supports voice calls, including over WhatsApp. Plivo also offers SIP trunking, phone numbers and a platform for building AI agents. According to the company, it has connectivity in more than 190 countries. Plivo is delivered as a cloud service for developers and businesses that build customer communication into their own applications.
Plivo was founded in 2011 and is headquartered in Austin, Texas; its engineering and operations are in Bengaluru, India. The company names investors including Y Combinator, Battery Ventures, Andreessen Horowitz and Qualcomm Ventures. It is not open source. As a US company, Plivo falls under US jurisdiction, including the CLOUD Act. According to its privacy policy, personal data resides in locations around the globe and Plivo is certified under the EU-US Data Privacy Framework; no specific EU hosting region is named. European organisations should ask Plivo about this.