ShareFile is a cloud platform for secure file sharing and document workflows, aimed at collaboration with clients. It offers client portals and project workspaces, built-in e-signatures, forms and approvals, automated workflows with reusable templates, multi-factor authentication, access controls, file encryption and audit trails. It integrates with Microsoft 365, Google Workspace and Salesforce, and provides iOS and Android apps and APIs. ShareFile is delivered as a cloud service and is proprietary software.
ShareFile is part of Progress Software Corporation, whose global headquarters is in Burlington, Massachusetts, United States. When creating an account you choose whether your data is stored in the United States (the default) or in Europe; that choice cannot be changed afterwards. The European storage zones are in Dublin, Ireland and Frankfurt, Germany. Storing data in the EU does not change the fact that the provider is a US company, which is relevant to questions of US jurisdiction such as the CLOUD Act.