RemotePC is remote desktop software from IDrive Inc. that gives access to Windows, Mac and Linux computers from another computer, a mobile device or a web browser. Features include file transfer, remote printing, multi-monitor viewing, local session recording, chat, host screen locking and a one-time Access ID and Key for sharing access with a colleague. The software must be installed on the computer being accessed. According to the vendor, sessions and file transfers are secured with TLS 1.2 and AES-256 encryption, and enterprise administrators can switch file transfer on or off for their users.
IDrive Inc. is a privately held company based in Calabasas, California, so RemotePC falls under US jurisdiction, including the CLOUD Act. The vendor states that it aligns with the EU-U.S. Data Privacy Framework and provides a Data Processing Addendum as part of its terms. The pages consulted do not state where sessions and account data are hosted, so European organisations should check the addendum and sub-processor information before use.