EU Sovereignty Score
EU sovereignRemote Desktop & SupportHeadquarters: DE

FastViewer: sovereignty score and 8 European alternatives

FastViewer is a remote support solution for IT service teams. It supports attended and unattended sessions, with clients for Windows and macOS, mobile apps and a browser option that needs no installation on the remote side. Technicians can open remote PowerShell and CMD, reboot a machine, switch users, share the clipboard and transfer files. Two-factor authentication and access profiles are available, and no VPN is required. FastViewer is offered cloud-based or fully on-premises.

FastViewer is owned by Matrix42 GmbH, a German software company based in Frankfurt am Main, so both companies fall under German and EU law. Matrix42 describes its software as built, hosted and supported in Europe, with cloud, private cloud or on-premises options. The pages consulted do not name the data centre operator or location of the cloud service, so these should be confirmed with the vendor. With the on-premises option, session metadata can stay on the organisation's own infrastructure.

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Sovereignty score
71 / 1000 = high exposure
100 = sovereign
  • Jurisdiction SOV-2100
    Headquartered in the EU: European law applies
  • Data residency SOV-3100
    EU-only hosting
  • Cryptographic key sovereignty SOV-360
    Key management with a European vendor
  • Freedom from lock-in SOV-640
    Closed source: switching requires data migration
  • Source & runtime sovereignty SOV-4 · SOV-655
    Closed source, runtime with the vendor

SOV codes: the matching objective in the European Commission's Cloud Sovereignty Framework. Official source

How the score is calculated

Facts and evidence

Last checked October 2, 2026
HeadquartersDE (EU)Verified by hand
Sovereignty modelVendor-hosted (EU)Verified by hand
Data hostingEUVerified by hand
Open-sourceNoVerified by hand
GDPR-compliantYesVendor-stated
Hosting signalNORIS-NETWORK - noris network AG, DE (DE)Technically measured
CategoryRemote Desktop & Support
TypeProduct
Websitefastviewer.com ↗

The hosting signal shows the network that serves the vendor's website, often a CDN, and not necessarily where the service or your data is hosted. How we verify · Something wrong? Suggest a correction

Top EU-based & GDPR-compliant alternatives to FastViewer

The European alternatives to FastViewer come from our knowledge base of over 6,200 vendors. We only list vendors headquartered in the EU or the EEA; fully European-owned vendors rank before vendors with a foreign owner. For each alternative you see the country, the open-source status and a short description.

Score per alternative: 0 = high exposure, 100 = sovereign

18 European Remote Desktop & Support vendors are in the catalogue. View the whole category · Submit an alternative · View category on the map

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Why digital sovereignty matters with FastViewer

FastViewer is headquartered in DE and therefore falls under European law: the GDPR, NIS2 and the Data Act. No foreign legislation can compel access to your data.

Data is hosted exclusively in the EU, so FastViewer scores best on data residency.

FastViewer is closed source and hosted by the vendor. The encryption keys and the runtime sit with the vendor and switching requires data migration. Ask about bring-your-own-key, export options and open standards.

What this means for your organisation depends on your whole stack and context. The free assessment weighs FastViewer together with your other vendors and gives a total score, a heatmap and the main risk drivers.

Frequently asked questions

What is the best European alternative to FastViewer?

It depends on your use case. Strong EU alternatives to FastViewer include AnyDesk, DWService and IGEL OS. On this page you can compare 8 EU alternatives by jurisdiction, data residency and open-source status.

Are there open-source alternatives to FastViewer?

Yes. Open-source EU alternatives to FastViewer include DWService. These keep your data fully under your own control and let you self-host if you want to.

Is FastViewer GDPR-compliant and where is the data hosted?

FastViewer is headquartered in DE (EU) and hosts data in EU. That makes FastViewer an EU-sovereign choice in its own right; the EU alternatives on this page are comparable European tools.

Details and sources

Verified by handHeadquarters, owner, hosting locations and licence have been checked by us against public sources. Free of charge and for every vendor, not a paid label. Nothing in this knowledge base is taken over automatically. Last checked on October 2, 2026.

Sources

Public sources used in the latest check of this record.

Compliance evidence

The links below point to the vendor's own public documents. We only record what we found: a missing link means "not found publicly", not "not compliant".

No public compliance evidence has been recorded for this vendor yet. Do you know its DPA or subprocessor list? Something wrong? Suggest a correction

Digital sovereignty in Remote Desktop & Support

Remote Desktop & Support: Remote access, remote support and screen sharing. In this category the choice of vendor determines who has legal access to your data, where that data lives and how easily you can switch later.

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8 European alternatives to FastViewer — GDPR-compliant & EU-hosted · EU Sovereignty Score