Scale AI provides data and deployment services for artificial intelligence. The offering listed on its website includes the Scale Data Engine, a GenAI portfolio and the Donovan product. It is aimed at organisations that train, evaluate and deploy AI models, including enterprises and government bodies. Services are delivered as a managed platform and as projects carried out by Scale for its customers, for example for data labelling and model evaluation.
Scale AI, Inc. is headquartered in San Francisco, United States, and is therefore subject to US law, including the CLOUD Act. In 2025 Meta took a non-voting minority stake in the company, reportedly without a board seat or control. The privacy policy does not name specific hosting regions and states that personal data may be processed in the United States and other countries. For transfers from the EEA, Scale relies on the EU-US Data Privacy Framework and standard contractual clauses, and a data processing addendum is available on request. European organisations should settle data location and subprocessors contractually.