Sinch is a Swedish provider of cloud communications. Through APIs, businesses can send messages by SMS, RCS, MMS and WhatsApp, and also use email, voice (including SIP trunking), verification and numbers services. On top of these APIs, Sinch offers applications such as a messaging platform, an email platform, a chatbot builder and a contact centre. The company states that it has direct connections to mobile operators. The services are consumed as a cloud platform and through APIs; there is no open-source version of the platform.
Sinch AB is headquartered in Stockholm and listed on Nasdaq Stockholm; its website names regional offices in Atlanta, Stockholm, Singapore and Melbourne. The data processing agreement does not name fixed hosting regions but refers to a separate list of sub-processors. Where data is processed outside the country of the contracting Sinch entity, standard contractual clauses apply; these are governed by Swedish law, with the Swedish authority IMY as the competent supervisory authority. European organisations should consult the current sub-processor list.