SMSEagle is a hardware SMS gateway with built-in software for sending and receiving SMS and MMS and for voice and critical alerting. The device is installed on the customer's own premises and runs locally. According to the vendor, it does not depend on internet connectivity and keeps messages inside the customer's infrastructure, which suits offline or air-gapped environments. The vendor describes the device as a complete critical alerting platform.
The SMSEagle brand is owned and manufactured by Proximus Sp. z o.o., which has its registered office in Poznań, Poland. Because the product is an on-premises appliance, messages stay within the customer's infrastructure rather than on third-party servers, according to the vendor. The website refers to GDPR compliance and ISO 27001 certification. Support and contracts therefore run through a supplier established in the EU.